About Cycles UK
Get to know us...
In 1997 we opened our first Cycles UK bike shop, in Basildon. We recruited a team of expert enthusiasts, made a promise to always find customers the right bike, and became one of the most loved and trusted independent bike shops in Essex.
Fast forward a few decades, add 12 more shops, and drop in the explosion of the internet - and we're now incredibly proud to be the South East of England's favourite independent bike retail chain, and an online cycling retailer that is renowned for its traditional approach to customer service.
Our team of self-confessed cycling obsessives are available in-store and online to offer as much friendly advice as you can handle. They are hell bent on helping you find the best bike and kit for your specific needs. They also scour the industry and bench test like crazy to bring you the best products from top brands such as Specialized, Altura, Cannondale, Trek, Whyte, Wilier, Castelli, Sugoi, Garmin, Marin, Topeak, Dare2b, Kask, Giro, Huub, Bianchi, Bontrager and more.
Hang on though... we might be cycling nuts, but we're not just here for the roadies, mud lovers or tri-harders.
We are here for all cyclists, of all disciplines, and all levels. We are passionate about celebrating all things bike, and making this wonderful sport as accessible as possible for everyone.
We're appointed S-WORKS dealers, supporters of The British Triathlon Trust's Tata Kids of Steel programme, sponsors of Team GB para triathlete Lauren Steadman, and we work tirelessly providing mechanical support to thousands of sportive riders across the South East all season long.
We think our friendly bike shop service is as life-changing as meeting 'the one' (well, almost). But don't just take our word for it. Here's what other customers have to say:
"Great service, new components shifting perfectly = happy customer" Paul Gribbon
"Unbelievable customer service! You have one very VERY happy customer for life." Lee Ellis
"I just purchased my first Road bike in more than 20 years. Cycles UK were amazing - it's noticeable that you don't so much employ salesmen as enthusiasts. So great you took the time to kit me out for my true bike needs." Mark Leach
"Clear tech specs, efficient online sales, spotless delivery + product - 5 stars" Denis
Could we be the bike shop for you? Get in touch and see what all the fuss is about.
Why buy from Cycles UK?
Our extensive product range
We are proud of our brands portfolio here at Cycles UK both in stock and online. We stock products from some of the world's leading brands, these include Specialized, Marin, Cube, Trek, Whyte, and Sugoi, Castelli, Continental and Charge to name but a few - check the rest online.
We have the Best Prices - Quality Premium Brands
All of our employees are passionate about cycling and are all involved in selecting the best quality equipment for the beginner cyclist right through to the expert. Choose from hundreds of brands so that you can ensure that whatever your cycling ability or discipline, you can choose from the best possible range.
Click and Collect from one of our 13 Stores throughout the South East region of the UK
Not only do we have a website but also 13 Bricks and Mortar Stores throughout the South east region of the UK covering Essex, Kent London and Norwich. This service is perfect if you want the convenience of shopping online without the hassle the potential of shipping costs.
Click here to find a Cycles UK store.
Our friendly customer service
Our friendly staff are always happy to help whether it is with your choice cycles, accessories or equipment. We pride ourselves in a very high level of customer care and satisfaction. Feel free to call and ask for advice and assistance or even email us on info@cyclesuk.com